Sophos Cloud Central



Find out about the reports you can generate.

The reports that you can see depend on your license and the products you use.

To run Sophos Central Endpoint on gold images, you must force the MCS component to re-register with the Central servers to assign a new ID. This must be done when the new instance of the gold image is started for the first time. Turn off tamper protection on the computer that will be used as the gold image. 1 day ago  Sophos Central, a cloud-native management platform, integrates Sophos’ entire portfolio of next-generation products, including the Intercept X endpoint solution and the XG next-generation.

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You can customize reports, save them and send them out as scheduled emails.

Limit report data to a specific time range

In some reports, you can limit report data to a specific date range by entering a From and To date.

In some reports, you can select a time period.

Filter reports

In some reports, you can filter the displayed information by clicking on the category tiles. For example in the Computers report you can show all the active computers by clicking on Active.

You may also be able to filter by groups.

You can also use Search to filter for specific information.

Print or export reports

You can print or export your reports.

Sophos Cloud Central
  • Print: Click this to open a printer-friendly view. Then press Ctrl+P to open the printer dialog.
  • Export to CSV: Click this to export the current view as a comma separated file.
  • Export to PDF: Click this to export the current view as a PDF file.

Sophos Central Cloud Optix

Save and email custom reports

You can create and save custom reports. A list of the saved reports is shown at the top of the Logs & Reports page.

You can also choose to send custom reports by email and set up a schedule for them. You can save as many reports as you like, but you can only schedule up to 25.

  1. Set up the report by selecting the appropriate filters.
  2. Click Save as Custom Report.

    This opens the Save Report dialog.

  3. Enter a Name for the report.
  4. If you want to send the report by email, select one of these options:
    • Send a link to the report.
    • Attach the report to the email.

    We recommend that you send a link if the report includes personally identifiable information.

    You need to enter Sophos Central sign-in credentials to view reports from a link.

  5. Select the Frequency. You can choose from monthly or weekly.
  6. Select the format: PDF or CSV.
  7. Click Save.

The email is received by the user who signs in and creates the report.

Note Scheduled emails stop after six months. You can reschedule them if you want to.

Administration roles divide security administration by responsibility level. Sophos Central includes several predefined roles.

You can't edit or delete predefined roles.

Your assigned administrator role affects what you can do.

Sophos

A Super Admin can add custom roles. These roles are based on the predefined roles, but you can restrict the access for a custom role to a specific product.

Super Admin

SophosCentral

Administrators with this role have access to everything in Sophos Central.

What Is Sophos Central

They can manage roles and role assignments. Also, they can create, edit, assign, and delete custom roles. They can generate and manage API tokens, or add and manage API credentials. They can also create Sophos support tickets.

Sophos central cloud migration tool

There must be at least one administrator with the Super Admin role.

Admin

Administrators with this role have access to everything in Sophos Central. They can also create Sophos support tickets.

They can't manage roles and role assignments. They also can't generate and manage API tokens or add and manage API credentials.

Help Desk

Administrators with this role have read-only access for all settings in Sophos Central. They can also:

  • Look at sensitive logs or reports.
  • Receive and clear alerts. A Help Desk admin can only resolve alerts if they go to the Alerts page from the dashboard.
  • Update the Sophos agent software on a computer.
  • Scan computers.
  • Change co-branding.
  • See users, campaigns, series, results, and reports for Phish Threat.

They can't see role management options. They also can't generate and manage API tokens or add and manage API credentials. They can't create Sophos support tickets. They can't change the users assigned to a Phish Threat campaign. Also, they can't see some options, such as edit buttons.

Read-only

Administrators with this role have read-only access for all settings in Sophos Central. They can also:

  • Look at sensitive logs or reports.
  • See users, campaigns, series, results, and reports for Phish Threat.
  • Receive alerts.

They can't see role management options. They also can't generate and manage API tokens or add and manage API credentials. They can't create Sophos support tickets. Also, they can't see some options, such as edit buttons.

User

Administrators with this role have no administration capabilities. They can only access the Self Service Portal.